At Ticketeazz, cancellation and refund policies may vary depending on the event organizer or service provider.
- Tickets may be cancelled only if permitted by the respective organizer's cancellation policy.
- Any applicable cancellation charges, convenience fees, payment gateway charges, or service fees may be non-refundable unless otherwise stated.
- If an event is cancelled by the organizer, eligible refunds will be processed in accordance with the organizer's refund policy.
- If an event is postponed or rescheduled, the organizer's policy regarding ticket validity or refunds will apply.
- Approved refunds will be credited to the original payment method within the timeline prescribed by the payment provider or banking partner.
- Ticketeazz acts solely as a ticket booking platform and is not responsible for cancellations, postponements, or changes made by event organizers.
For any cancellation or refund-related queries, please contact our customer support through the contact details available on the Ticketeazz Platform.